GENERAL - Troubleshooting

Each time you see an error on the screen of the underwater remote, check if your Seasam drone is up to date. Refer to the user guides to see how to do it.
Try to turn off and on again the drone leaving the underwater remote on the drone until it indicates “disarmed ready”.

If the indication “Error – TCND acoustics” remains on the screen, it means the underwater remote may have an issue with its transmitter.
Contact us for support at support@notiloplus.com.
Do not open the remote or perform any repair yourself

Each time you see an error on the screen of the underwater remote, check if your Seasam drone is up to date. Refer to the user guides to see how to do it.
Try to turn off and on again the drone leaving the underwater remote on the drone until it indicates “disarmed ready”.

If the indication “Error – Transmittor KO” remains on the screen, it means the underwater remote may have an issue with its transmitter.
Contact us for support at support@notiloplus.com.
Do not open the remote or perform any repair yourself

Each time you see an error on the screen of the underwater remote, check if your Seasam drone is up to date. Refer to the user guides to see how to do it.
Try to turn off and on again the drone leaving the underwater remote on the drone until it indicates “disarmed ready”.

If the indication “Error – #acoustic” remains on the screen, it means the Seasam drone may have an issue with its acoustic system.
Contact us for support at support@notiloplus.com.
Do not open the drone or perform any repair yourself

Each time you see an error on the screen of the underwater remote, check if your Seasam drone is up to date. Refer to the user guides to see how to do it.
Try to turn off and on again the drone leaving the underwater remote on the drone until it indicates “disarmed ready”.

The “Battery leak” error may have different causes

• • There is water inside the battery compartment or on the connectors

Check the compartment and clean it with a towel. You can also use a compressed air spray to dry the connectors. You can also let the drone with the battery compartment opened in a dry place for several hours in order to let it dry.

• • The battery is wet or humid or there is water inside the battery’s connectors

The upper and lower parts of the battery are blotting. Batteries must be stored on a dry space. Check the battery’s connectors and use a compressed air spray to dry them.
Try with another battery to ensure the issue comes from the battery and not the drone.

• • The battery is not properly inserted inside the battery compartment

If the battery is not correctly positioned on the connectors, it may be detected as a battery leak. Always ensure you are correctly closing the battery compartment.

If after having check everything and swipe batteries the indication “Battery Leak” remains on the screen please contact us for support at support@notiloplus.com.
Do not open the drone or perform any repair yourself

It may happen that when you have rebooted your drone (after an update for example) the video feedback does not appears anymore on the Seasam Control App.
You can only see the indication “waiting for drone connection”.

In this case simply select “ROV” or “Supervised” to restart the video feedback.
Also ensure that the unit control is still connected in WiFi with the WiFi Reel.

We mostly recommend to always restart the Seasam Control App when you restart your Seasam drone.

If the the video feedback does not come back please contact us for support at support@notiloplus.com.
Do not open the remote or perform any repair yourself

When turned on with a magnet, the drone flashes indefinitely with all its LEDs, but will not start.  This is related to the emergency stop which can slightly rotate in its depression. Indeed, the plug is well enough positioned to turn on the drone but not enough to start it. This is why your drone indicates this by flashing its LEDs.

If you encounter this problem, remove your emergency stop stick completely and put it back perfectly in the axis for the drone to start.